Our Design Process

We want to give you our full attention and therefore ask you make an appointment before visiting us.


The first appointment at the Mill is a viewing appointment for you to see and get a good feel of everything we offer.  This will also be a good opportunity for us to show you what we offer at the Mill for perhaps some inspiration and ideas and usually lasts around 30 to 40 minutes.  After this appointment, if you like what you see, then we will make a consultation appointment for you with one of our designers.

At the consultation, we can discuss your wishes for your project, both in terms of aesthetics and practicality.  We will need to see the layout of your space. Whether it is architectural plans or hand-drawn, it is helpful to have dimensions and an idea of your project space.  We will also want to discuss a rough budget with you at this stage.  

Following on from the first consultation, we may go ahead and design your space using information and drawings you have provided but in some cases it is helpful for your designer to arrange to visit you on-site, where possible, to get a better understanding of the space and your requirements.

Your designer will then put together some 3D and 2D designs along with cost quotation and invite you back to the showroom to present these to you.  If there are any changes needed, we can discuss these at this meeting.


Once the design has been agreed, we will move onto the second phase of project planning starting with a site survey by one of our project managers.

Our entire design process is free of charge. However, after our first design presentation, detailed above, to you at the showroom, we do ask for a commitment before making further amendments to the design and brief.  At this stage we will be able to work with you and release all our drawings as well as moving onto full project planning, lighting and electric drawings and so on.



For bathroom design,  we offer a free design service which includes one amendment on the CAD design for supply and install projects.   Subsequent amendments will be charged at £50 plus VAT.  We understand many of our clients will have more than one bathroom to design, in this instance, we will design each bathroom free of charge, as above.  A commitment and sign off will be required for each bathroom before moving onto subsequent bathrooms free of charge.

A fee £350 plus VAT is charged if you wish take your bathroom drawings away before sign off which is redeemable against the cost of your project.


Unfortunately, we cannot offer a free bathroom design service for supply only.  In this instance, we charge a fee of £350 plus VAT for our design service which includes two amendments.

Whilst we offer many bathroom brands at the Mill, we also have a large selection of bathroom brands available to order from our sister company, Ergonomic Designs:




Many of our clients have a whole house to renovate or, in some cases, build.  In this instance, we work with you to design each room as above.  A sign off and commitment on each room is required before moving onto to subsequent spaces.

Book a free consultation to discover everything we offer.


Tel: 01733 834 600