Our Design Process

We want to give you our full attention and therefore ask you make an appointment before visiting us.


The first appointment at the Mill is a viewing appointment for you to see and get a good feel of everything we offer.  This will also be a good opportunity for us to show you what we offer at the Mill for perhaps some inspiration and ideas and usually lasts around 30 to 40 minutes.  After this appointment, if you like what you see, then we will make a consultation appointment for you with one of our designers.

At the consultation, we can discuss your wishes for your project, both in terms of aesthetics and practicality.  We will need to see the layout of your space. Whether it is architectural plans or hand-drawn, it is helpful to have dimensions and an idea of your project space.  We will also want to discuss a rough budget with you at this stage.  

Following on from the first consultation, we may go ahead and design your space using information and drawings you have provided but in some cases it is helpful for your designer to arrange to visit you on-site, where possible, to get a better understanding of the space and your requirements.

Your designer will then put together some 3D and 2D designs along with cost quotation and invite you back to the showroom to present these to you.  If there are any changes needed, we can discuss these at this meeting.


Once the design has been agreed, we will move onto the second phase of project planning starting with a site survey by one of our project managers.

Our entire design process is free of charge. However, after our first design presentation, detailed above, to you at the showroom, we do ask for a commitment before making further amendments to the design and brief.  At this stage we will be able to work with you and release all our drawings as well as moving onto full project planning, lighting and electric drawings and so on.



When it comes to bathrooms, we work with our sister on-line company, Ergonomic Designs.  Ergonomic Designs offer a supply only service at very competitive prices:  

We understand that many of our clients may wish to have a design service to bring ideas and concepts to life before deciding on the final products.  We offer this service here at Oundle Mill.  The cost of our design service is £450 plus VAT per room and includes a consultation,  2D and 3D visuals with one amendment.  Subsequent amendments will be charged at £50 plus VAT.

Book a free consultation to discover everything we offer.

Tel: 01733 834 600